INDIVIDUAL & BUSINESS SUPPORT
Scottish Government Support for Covid-19
Latest information & advice on COVID-19 plus links to up to date support for businesses and individuals.
Scottish Government Business Support
Advice helpline for those running a business. Open Mon-Fri, 8.30-5.30. Select option 1 to speak to the Covid-19 team. The website has links to support packages.
Business Gateway also has a helpline.
Business Gateway Highland team – 01463 896791
Citizens Advice Scotland for Individuals and Business
Scotland’s largest independent advice network. Includes information on benefits, work, debt and money, consumer issues, housing, family, law and courts, immigration and health. The website provides useful links and there is also a helpline if you need to talk to someone.
01971 521730 (Joan Mackay, manager for North & West Sutherland, based at Kinlochbervie) Open Mon-Fri 9-5.
Citizens Advice helpline for Universal Credit
Scotland-wide helpline provided by Citizen’s Advice Scotland for those enquiring about Universal Credit, though you can talk to local CAS contact (above) first if you prefer.
Shielding (Highland Council)
If you fall within one of the groups recommended to shield and need support, call the Highland Council on 01349 886669
Highland Third Sector Interface (HTSI)
An independent charity that supports work with community groups, clubs, charities and other third sector organisations.
If you want to offer your services as a volunteer, you can contact HTSI.
ScotGov Helpline for those Without Existing Support Networks
A new helpline set up by ScotGov to assist those without a network of support and at high risk of contracting COVID-19.
Helps those lacking family or other support or who aren’t online. Callers will be connected to appropriate Highland Council services.
Al-Anon Family Helpline
Helps relatives, friends and colleagues of problem drinkers.
24-hour helpline. Talk to a trained councillor to help you deal with your problems.
Action on dementia – 24-hour helpline. 0808 808 3000
Helpline for children and young people up to 18 years. Talk to a trained counsellor to help deal with your problems.
Know the Score
Information about illegal drugs.
Will listen to and support anyone of any age about anything. No worry, no anxiety, no feeling is too trivial.
Helpline set up to address chronic loneliness, depression, self-harm and suicide in the Highlands.
Women’s Aid Outreach Service
Confidential information and support if you are suffering from domestic abuse or need a safe place to stay. (0345 number is Caithness & Sutherland Women’s Aid.)
Helpline for those currently or formerly involved in crofting or other agriculture. Aims to offer emotional, practical and financial support in times of need.
Just Ask (Highland Council/NHS)
Enquiry line for parents, carers, children, young people: staff available include educational psychologists, occupational therapists, primary mental health workers etc.
Line open Tues & Thu 1-4 pm.
Sutherland Friends Call
Are you or do you know someone who is feeling lonely, isolated or anxious due to Covid-19? Volunteers can provide you with friendly social contact over the phone.